Every evening for the past 15 years, Ramesh Kumar would pull down the shutter of his kirana store in Vaishali Nagar, Jaipur, count the day's cash, and wonder how to reach more customers. His shop was well-loved by the neighbourhood — but with three new supermarkets opening within 2 kilometres, his revenue had been slowly shrinking for two years.
Then, in January 2026, his daughter showed him MyBizC on her phone. "She told me it would take 15 minutes," Ramesh recalls, laughing. "I told her she was mad. But I tried it anyway."
The Problem: A Great Shop That Nobody Could Find Online
Ramesh had tried everything before. He'd paid ₹8,000 to a local vendor to create a "website" that hadn't been updated in 3 years. He had a WhatsApp number on his shop banner, but managing individual orders through personal chats was chaotic. He'd even tried listing on a hyperlocal delivery app — but the 22% commission ate up all his margins.
The real problem was identity fragmentation. His store existed in a dozen places — JustDial, Google Maps (unclaimed), a dead website, WhatsApp, a neglected Instagram page — but none of it was connected. Customers couldn't find him, and when they did, they weren't sure if the information was current.
"I had a shop number on my Google listing that was 4 years old. Customers were calling a wrong number, getting confused, and going somewhere else. I was losing sales I didn't even know I was losing."
— Ramesh Kumar, Ramashree & Co., JaipurThe Setup: 15 Minutes to a Live Online Store
Ramesh's daughter sat down with him one Saturday morning and walked through the MyBizC onboarding form. What surprised them both was how little effort it took.
The AI Advantage
Ramesh doesn't speak or type English confidently. MyBizC's AI worked with basic Hindi keywords and still generated compelling, professional product descriptions. "It wrote better than I could have in any language," he says.
The First 30 Days: Learning the Ropes
The first month was a learning curve. Ramesh received 31 orders in the first 30 days — mostly from his existing customers who were thrilled to be able to order staples for delivery or pickup without calling.
What he didn't expect was the lead capture feature. Of the 147 people who visited his store link in the first month, 38 left their phone numbers through the enquiry form. These weren't people who had ordered — they were warm leads who were curious.
He called every single one. 14 became regular customers within two weeks.
Key Insight: Your Store Never Sleeps
Ramesh's physical store closes at 9 PM. But his MyBizC store captured leads at 11:30 PM on three separate occasions — customers who placed advance orders for the next morning before they forgot. That's revenue that simply didn't exist before.
The Second 30 Days: Scaling Up
By February, Ramesh had upgraded to the Professional plan. The key features he credits for the jump in month two:
- Unlimited catalog: He expanded from 12 to 64 products, including household items, personal care, and a small selection of fresh produce.
- Razorpay integration: Online payments meant no more "send UPI screenshot" back-and-forth on WhatsApp. Orders became cleaner and faster.
- AI social media content: Every week, MyBizC generated 3 ready-to-post offer graphics for Instagram and WhatsApp. His daughter scheduled them in 10 minutes every Sunday.
- Google ranking improvement: By mid-February, Ramashree & Co. appeared on page 1 of Google for "grocery delivery Vaishali Nagar Jaipur" — a search his ideal customers made daily.
The Results After 60 Days
Here are Ramesh's actual numbers, shared with his permission, comparing the 60 days before MyBizC versus the 60 days after:
📊 Before vs. After: 60-Day Comparison
The ₹9,999 annual plan paid for itself in the first 4 days of online sales. At zero commission, every rupee made online after that was pure profit from a channel that didn't exist before.
What Ramesh Would Tell Other Shop Owners
We asked Ramesh what advice he'd give to other kirana owners, restaurant owners, or small shop owners who are still hesitant about going online.
"Don't wait for the perfect time. I waited 15 years. The tech is not hard — my daughter set it up while eating breakfast. The hard part was believing that customers would actually order online from a shop like mine. They do. They really do."
— Ramesh KumarHis three specific tips:
- Start with your top 10 products. Don't try to add everything at once. Get 10 products live and promote the link for 2 weeks. The momentum will motivate you to add more.
- Call every lead within 2 hours. The enquiry form is gold — but only if you follow up fast. People forget within a day.
- Post on WhatsApp Status every day. Share your store link on your personal and business WhatsApp Status. It takes 30 seconds and Ramesh says it drove nearly 40% of his first-month traffic.
Want to See Your Store Before Buying?
You can set up a free MyBizC store and see exactly what it looks like before choosing a paid plan. No credit card required for the initial setup. Try it at mybizc.com.