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Knowledge Center

Everything you need to know about setting up, managing, and growing your online store.

Account & Profile
Store & Products
Orders & Payments
Marketing & SEO
Billing & Plans
Technical Help
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Account & Profile

How do I create my MyBizC online store?

Getting your store live on MyBizC takes just 15 minutes. Here's how:

Visit mybizc.com and Register

Click "Get Started Free" and enter your mobile number or email to create your account.

Fill in Your Business Details

Enter your business name, category, contact number, address, and a short description. AI will auto-generate your store content from these details.

Choose Your Store Theme

Pick from beautiful themes to match your brand. You can change this at any time from your dashboard.

Add Your Products or Services

Upload your offerings β€” name, price, image, and description. Our AI can auto-suggest descriptions from the product name alone.

Save & Go Live

Hit Save and your store is instantly live at mybizc.com/yourname β€” share it with customers right away!

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Pro tip: Complete all profile sections including business hours, social links, and a profile photo to rank higher in local Google searches.

How do I customize the look and feel of my store?

Changing your store's theme takes less than a minute from your dashboard:

Log In to Your Dashboard

Head to mybizc.com and sign in to reach your store dashboard.

Go to Store Settings β†’ Themes

Click "Store Settings" in the left navigation menu, then select the "Themes" tab.

Browse & Preview

Click any theme to preview how your store will look before applying it.

Activate & Save

Toggle your chosen theme to "Active" and click Save. Changes are reflected instantly.

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Note: Professional and Enterprise plan users get access to exclusive premium themes with custom color and font options.

How do I set my business hours?

Accurate business hours help customers know when you're available and improve your Google search ranking.

Go to Store Settings β†’ Business Hours

Log in, click "Store Settings" from the left menu, then click the "Business Hours" tab.

Select Your Open Days

Check the boxes for the days your business is open. Uncheck the days you're closed.

Set Opening & Closing Times

For each open day, set your opening and closing time. You can set different hours for different days of the week.

Save Changes

Click "Save." Your hours are now visible on your store and in Google search results.

How do I enable appointment booking?

Allow customers to book appointments directly β€” great for salons, clinics, consultants, and service businesses.

Go to Store Settings β†’ Appointments

In your dashboard, click "Store Settings" then select "Appointments."

Enable Appointments

Toggle appointments ON to activate the booking button on your store page.

Set Days & Time Slots

Select available days and define your time slots β€” you can set duration (30 min, 1 hour, etc.).

Set Pricing (Optional)

Enable "Paid Appointment" and enter your consultation fee if applicable.

Save & Share

Save settings. Customers can now book appointments directly from your store link.

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Tip: Enable WhatsApp confirmation in Settings to get instant alerts when a new appointment is booked.

How do I add images, videos, or files to my gallery?

A rich gallery showcasing your work builds trust and attracts more customers.

Go to Store Settings β†’ Gallery

From your dashboard, navigate to "Store Settings" and click the "Gallery" tab.

Click "Add New Item"

Press "New Gallery Item." A pop-up will appear to choose content type.

Select Content Type

Choose from: Image (upload from device), YouTube Video (paste URL), or File (PDF, brochure, menu, etc.).

Upload, Caption & Save

Upload your content or paste the URL, add an optional caption, then click "Add." Drag and drop items to reorder, then Save.

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Store & Products

How do I add products to my store?

Adding products is quick and easy. You can add as many as your plan allows:

Click "Products" in Your Dashboard

From the left navigation, click "Products" then press "Add New Product."

Enter Product Details

Fill in name, price (β‚Ή), and a description. Our AI can generate a compelling product description from just the product name.

Upload Product Image

Add a clear, high-quality photo. Upload from your device or paste an image URL.

Set Stock Status & Save

Mark as "In Stock" or "Out of Stock," then click Save. The product appears on your store immediately.

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AI Feature: Professional and Enterprise plans support bulk product description generation β€” upload a list of product names and AI generates all descriptions at once.

How do I add services to my store?

Showcase your services alongside or instead of products β€” ideal for consultants, trainers, and service providers.

Navigate to Services

Click "Services" in the left menu of your dashboard, then press "Add New Service."

Enter Service Details

Add service name, pricing, duration (if applicable), and a detailed description of what's included.

Add an Image & Booking Link

Upload a representative image. Optionally link directly to appointment booking or WhatsApp enquiry for instant conversions.

Save

Click Save. The service appears in its own section on your store page, separate from products.

How do I create special offers and discounts?

The Instant Offer Module lets you create shoppable, shareable promotions in seconds:

Go to Offers in Your Dashboard

Click "Offers" in the left navigation to access the offer management panel.

Create a New Offer

Add a title, select applicable products, set the discounted price, and add an expiry date.

Generate AI Promo Content

Click "Generate with AI" to get a ready-to-post caption and promo graphic β€” share to Instagram, WhatsApp, or Facebook.

Save & Share

The offer appears on your store automatically. You also get a direct shareable link to the offer page.

How do I link my social media and marketplace accounts?

MyBizC's Unified Digital Identity links all your online channels under one store URL:

Go to Store Settings β†’ Social Links

In your dashboard, click "Store Settings" β†’ "Social Links & Channels."

Add Your Social Profiles

Paste your URLs for Instagram, Facebook, Twitter/X, LinkedIn, YouTube, and marketplaces β€” Amazon, Flipkart, Swiggy, Zomato, etc.

Add Payment Links

Add your UPI ID, Razorpay payment link, or PhonePe/GPay QR β€” customers can pay you directly from your store.

Save & Share One Link

All channels now appear in your store. Share your mybizc.com/yourname link once β€” it works everywhere.

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Orders & Payments

How do I receive and manage customer orders?

All orders placed on your store appear in your Orders dashboard in real time.

View Incoming Orders

Go to "Orders" in your dashboard. New orders appear with a notification badge. Click any order for full details.

Accept or Reject

Review the order and click "Accept" to confirm or "Reject" with an optional reason. The customer is notified automatically.

Mark as Fulfilled

Once dispatched or delivered, mark the order as "Fulfilled" to update records and notify the customer.

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Tip: Enable WhatsApp notifications in Settings to get instant alerts for new orders β€” even when you're away from the dashboard.

How do I set up online payments with Razorpay?

MyBizC integrates with Razorpay for seamless online payments. Setup takes under 5 minutes:

Create a Razorpay Account

Sign up at razorpay.com and complete KYC verification to enable payouts to your bank account.

Get Your API Keys

In Razorpay, go to Settings β†’ API Keys and generate your Key ID and Key Secret.

Connect in MyBizC

Go to MyBizC β†’ Store Settings β†’ Payments β†’ Razorpay. Paste your Key ID and Key Secret and click "Connect."

Go Live

Test the integration in test mode first, then switch to Live mode to start accepting real payments.

Does MyBizC charge any commission on my sales?

Absolutely zero commission. Every rupee your customer pays goes directly to you.

MyBizC charges only a fixed yearly subscription fee for your plan β€” nothing more, nothing ever. You'll only pay Razorpay's standard transaction fee (typically ~2%) which goes directly to Razorpay, not to us.

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Compare: Swiggy & Zomato charge 15–30% commission. Amazon charges 5–15%. MyBizC charges 0%. Every rupee of profit stays with you.

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Marketing & SEO

How does MyBizC help me get found on Google?

MyBizC automatically optimizes your store for local Google search so customers near you can find your business:

Automatic SEO Tags

We auto-generate meta titles, descriptions, and structured data for your store based on your business category and location.

Local Keyword Optimization

Your store is optimized for local searches like "grocery store in Jaipur" or "tailor near me" based on your city and category.

Google Maps Integration

Add your Google Maps link in settings so customers can find your physical location and get directions easily.

AI Blog Content (Enterprise)

Enterprise plan users get 4 AI-written SEO-optimized blog posts per month to continuously drive organic traffic.

How do I use the AI content generator for social media?

Stop spending hours creating social media content. Let MyBizC's AI do it for you in seconds:

Go to Marketing β†’ AI Content

In your dashboard, click "Marketing" then "AI Content Generator."

Select Content Type

Choose from: Product Post, Offer Announcement, Festival Greeting, Business Update, or Reel Script.

Enter Context & Generate

Tell the AI what to highlight β€” a product, discount, or festival. Click "Generate" and it creates the caption + visual.

Edit & Share

Review, make any edits, then copy, download, or share directly to WhatsApp or Instagram.

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Plan inclusions: Professional β€” 3 reels + 15 posts/year. Enterprise β€” 5 reels + 25 posts/year.

What is the Business QR Code and how do I use it?

Your MyBizC Business QR Code aggregates your entire digital presence into one scannable code:

Find Your QR Code

Go to "My QR Code" in your dashboard. It's automatically generated and always up to date.

Download & Print

Download in high resolution for printing on visiting cards, banners, packaging, menus, or your shop counter.

Share Digitally

Share the QR on Instagram, WhatsApp groups, and Facebook. Customers scan it to view your full store instantly.

vCard Download

Customers can download your business contact as a vCard from the QR scan β€” saving your number automatically to their phone.

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Billing & Plans

What plans does MyBizC offer?

MyBizC offers three yearly plans for different stages of business growth:

Essential β€” β‚Ή4,999/year

Ready-made store, AI setup, 20 products, social media link, basic analytics, WhatsApp integration, and Google Maps.

Professional β€” β‚Ή9,999/year

Everything in Essential plus: eCommerce store (0% commission), unlimited products, AI social media content, order management, Razorpay integration, and expert support with monthly calls.

Enterprise β€” β‚Ή19,999/year

Everything in Professional plus: AI blog content (4/month), advanced SEO website, Facebook Pixel & GTM, 5 reels + 25 posts/year, and guaranteed 3,000+ visitors/year.

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All plans are fixed yearly fees β€” no hidden charges, no commissions, no surprises. View full plan comparison β†’

How do I upgrade my plan?

Upgrading is simple and takes effect immediately:

Go to Settings β†’ Subscription

Click "Settings" in your dashboard, then "Subscription & Billing" to see your current plan.

Select New Plan

Choose the plan you'd like to upgrade to. You'll see a clear comparison of new features.

Pay the Difference

For mid-cycle upgrades, you only pay the pro-rated difference for remaining days in your billing cycle.

Instant Activation

New plan features activate immediately upon payment confirmation β€” no waiting.

What is the refund and cancellation policy?

7-Day Refund Window: If you're not satisfied within the first 7 days of purchase, you can request a full refund β€” no questions asked.

After 7 Days: Refunds are considered on a case-by-case basis for valid technical issues that we were unable to resolve.

Cancellation: You can cancel your plan renewal at any time from Settings β†’ Subscription. Your store stays active until the end of the paid period.

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For refund requests, email [email protected] with your order ID. View our full Refund & Cancellation Policy for complete details.

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Technical Help

My store is not showing on Google. What should I do?

Google indexing takes time. Here's how to speed it up:

Complete Your Profile 100%

Stores with complete profiles rank significantly higher. Check your "Profile Completeness" score in your dashboard and fill any missing sections.

Wait 7–14 Days

New stores typically appear in Google search results within 7–14 days. This is normal for all new websites.

Share Your Store Link

Share your mybizc.com/yourname link on WhatsApp, Instagram, and other platforms. Each visit helps Google discover and index your store faster.

Contact Support if Needed

If your store still isn't appearing after 21 days, contact our support team. We'll investigate and resolve any issues.

Can I use MyBizC on mobile? Is there an app?

Yes β€” MyBizC is fully optimized for mobile in two ways:

Mobile Web: The MyBizC dashboard works perfectly on any smartphone browser. Log in at mybizc.com on your phone β€” all features including product management, order tracking, and analytics are fully functional.

Add to Home Screen (PWA): Get an app-like experience without downloading from any app store.

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To add to home screen: Open mybizc.com in Chrome (Android) or Safari (iPhone) β†’ tap the Share/Menu icon β†’ tap "Add to Home Screen." Done β€” it works like a native app!

How do I track my store's performance?

Your MyBizC Analytics Dashboard gives you a complete picture of your store's performance:

Access Analytics

Click "Analytics" in the left menu of your dashboard to see your performance overview.

Track Key Metrics

Monitor: visits, unique visitors, QR code scans, vCard downloads, WhatsApp clicks, offer views, and product clicks.

Order Analytics (Professional+)

See total orders, revenue, average order value, top products, and fulfillment rate over custom date ranges.

Advanced Tracking (Enterprise)

Connect Facebook Pixel and Google Tag Manager for advanced retargeting, conversion tracking, and ad performance measurement.

Still have questions?

Our support team is available 6 days a week. We typically respond within 24 hours on business days.

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