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Knowledge Center

Everything you need to know about setting up, managing, and growing your online store.

Account & Profile
Store & Products
Catalog
Gallery & Media
Hours & Booking
Settings & SEO
Technical Help
👤

Account & Profile

How do I create my MyBizC online store?

Getting your store live on MyBizC takes just 3 steps:

1

Create Your Account

Visit mybizc.com, click "Get Started" and enter your name, email, and password. Verify your email with a 6-digit OTP sent to your inbox.

2

Verify Your Email

Enter the 6-digit OTP sent to your email. Your email is verified instantly — no phone OTP required.

3

Set Up Your Store

Enter your business name, choose a unique store URL (mybizc.com/yourstore), pick your category, and enter your city. Your store is live instantly!

💡 Tip: Your store URL (slug) is permanent and cannot be changed after creation, so choose it carefully!
How do I log in to my account?

MyBizC supports two login methods:

1

Email + Password

Enter your registered email and password on the Sign In page.

2

OTP Login (Passwordless)

Choose "OTP Login" tab, enter your email, and we'll send a 6-digit OTP. Enter it to log in instantly — no password needed.

🔒 Forgot your password? Use "Forgot password?" on the login page to reset it via email OTP.
How do I update my account details?

Go to Admin → Profile → Account Settings. You can update:

• Your full name
• Phone number (optional, must be unique)
• Password (leave blank to keep current)

📧 Note: Your email address cannot be changed after registration as it is your primary login identifier.
Can I have multiple stores on one account?

Currently, each MyBizC account is linked to one store. Each store has its own unique URL (e.g., mybizc.com/yourstore). If you need a second store, you would need a separate email account.

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Store & Business Profile

How do I edit my business profile?

Go to Admin Dashboard → Business Profile. You can update:

• Business name, tagline, and category
• About / description (up to 2000 characters)
• Profile photo (logo) and banner image
• Phone, address, city, state, pincode
• Website URL, GST number, PAN number

🖼️ Images: Upload your logo (square, min 200×200px) and banner (1200×400px recommended). Use the built-in crop tool to fit perfectly.
Can I change my store URL after registration?

No — your store URL (mybizc.com/yourslug) is permanent and cannot be changed after your store is created. This ensures your existing customers, social media links, and Google listings always work.

Choose your URL carefully during registration. It can only contain lowercase letters, numbers, and hyphens (e.g., sharma-electronics).

How do I add my social media links?

Go to Admin → Social Media. You can connect 12 platforms:

Website · WhatsApp · Instagram · Facebook · YouTube · Twitter/X · LinkedIn · Google Business · Swiggy · Zomato · Amazon · Flipkart

Paste the full URL for each platform. Leave blank to hide that platform from your store. All active links appear as branded buttons on your public store page.

How do customers view my store?

Your public store is accessible at mybizc.com/yourslug — no login required for customers. Share this link on WhatsApp, Instagram bio, or Google Maps.

The store shows your banner, logo, about section, offers, products, services, gallery, certificates, payment QR codes, business hours, and contact details — all beautifully laid out.

📊 Track how many people visit your store in the Admin Dashboard — view count is shown in the stats section.
📦

Products & Services

How do I add products to my store?

Go to Admin → Products → Add Product. Fill in:

• Product name and description
• Category and unit (per piece, kg, litre, etc.)
• Selling price and MRP (the discount % is auto-calculated)
• Stock quantity (optional track stock feature)
• Product image (with crop tool)
• Visibility toggle (show/hide on store)

What's the difference between Products and Services?

Products are physical items you sell — they include full pricing (price + MRP), unit measurement, and stock tracking.

Services are things you do for customers — they have a simplified form with just name, description, category, and optional starting price. No stock tracking or units.

Both appear in separate sections on your public store page.

How do I create offers and discounts?

Go to Admin → Offers → Add Offer. You can create:

Percentage discount — e.g., "25% off all products"
Flat discount — e.g., "₹100 off orders above ₹500"

Add an offer banner image, validity dates, and description. Active offers appear prominently at the top of your public store page with a discount badge.

How do I hide a product without deleting it?

When editing a product, toggle "Visible on Store" to OFF. The product remains in your admin but is hidden from customers on your public store. Toggle it back ON anytime to make it visible again.

🕒

Business Hours & Appointments

How do I set my business hours?

Go to Admin → Business Hours. Set your open/close times for each day of the week (Monday to Sunday). Toggle a day OFF to mark it as closed.

Use the "Apply Monday to All" button to quickly set the same hours for all 7 days, then adjust individual days as needed.

🟢 Your store page shows a real-time Open Now / Closed indicator based on the current time and your set hours.
How do I enable appointment booking?

Go to Admin → Appointments. Enable the toggle and configure:

Slot duration — 15, 30, 45, 60, 90, or 120 minutes per appointment
Buffer time — gap between appointments (0, 10, 15, or 30 minutes)
Advance booking — how many days ahead customers can book (7, 14, 30, or 90 days)
Confirmation message — message shown after a booking is made

⚙️

Website Settings & SEO

How do I customize the look and feel of my store?

Go to Admin → Website Settings → Store Theme. Choose from 6 beautiful themes:

• Classic Light · Warm Amber · Dark Mode · Forest Green · Ocean Blue · Vibrant Purple

Click any theme to apply it instantly — no save button needed. Your theme is applied to your public store page immediately.

How do I improve my store's Google ranking (SEO)?

Go to Admin → Website Settings → SEO Settings and fill in:

Site Title (max 60 chars) — shown in Google search results
Meta Description (max 160 chars) — the snippet under your title in Google
Keywords — comma-separated search terms customers use
OG Image — image shown when your link is shared on WhatsApp/Facebook

💡 Pro tip: Include your city and category in the site title — e.g., "Sharma Kirana Store – Best Grocery in Andheri, Mumbai" to rank for local searches.
How do I add Privacy Policy and Terms & Conditions?

Go to Admin → Website Settings and click either:

Privacy Policy — paste or type your privacy policy text
Terms & Conditions — paste or type your terms

Once saved, these appear as links in your store footer. Customers can view them in a popup modal without leaving your store page.

🔧

Technical Help

My uploaded images are showing as broken. How do I fix this?

This usually means the storage symlink hasn't been created. If you're on a self-hosted setup, run this command in your project directory:

php artisan storage:link

If images still don't show, verify by visiting /check-storage on your server — it should show "storage_is_symlink": true.

OTP emails are not being received. What should I check?

Check these in order:

1. Check your spam/junk folder — OTP emails sometimes get filtered
2. Ensure your .env has correct SMTP settings (MAIL_MAILER=smtp)
3. For Gmail, use an App Password (not your regular password) — enable 2FA first
4. Test your mail config at /test-mail/your@email.com

🛠️ During development, set MAIL_MAILER=log — OTPs will be written to storage/logs/laravel.log instead of sent via email.
My store URL shows an error or redirects to login. Why?

Public store pages (mybizc.com/yourslug) require no login — anyone can view them. If you're being redirected to login, try:

1. Run php artisan route:clear && php artisan config:clear
2. Make sure your store slug contains only lowercase letters, numbers, and hyphens
3. Ensure your store is set to "Active" (not deactivated)

How do I contact MyBizC support?

Reach us through any of these channels:

Phone: +91 88188 81628 (Mon–Sat, 9 AM – 6 PM)
WhatsApp: +91 88188 81626
Contact Form: mybizc.com/contact